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What is VoIP and How it Differs From Traditional Phone Services
January 22, 2024

What is VoIP and How it Differs From Traditional Phone Services

Effective communication serves as the lifeblood of any thriving business, fostering internal collaboration and establishing vital connections with customers.  Therefore, having a phone solution that provides you with the secure and available communication tools you need to run your business is paramount. Voice over Internet Protocol (VoIP), or as some call it, Voice over IP, […]

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Definition of a Veteran
November 10, 2023

Definition of a Veteran

According to Merriam-Webster, the definition of a veteran is a former member of the armed forces.¹ This encompasses individuals from various branches: Army, Marine Corps, Navy, Air Force, Coast Guard, National Guard, and Space Force. Yet the essence of a veteran goes beyond a dictionary definition. A veteran is someone who willingly devoted a chapter […]

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Apple’s Wanderlust Event – What We Learned
October 16, 2023

Apple’s Wanderlust Event – What We Learned

Apple’s Wanderlust Event stood out to many viewers as breathtaking and innovative. The event started with a short film showcasing different birthday parties from around the world; the kicker being that all of those featured were celebrating another birthday thanks to Apple products (crash detection, low heart-rate alerts, etc.) Apple has taken a focus on […]

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Back to School Tech Necessities
September 25, 2023

Back to School Tech Necessities

As students settle back into their academic lives, we know that it’s vital to be equipped with the proper devices and tech accessories that will set students up for success. Having a reliable tech setup can make going back to school a bit less painful. We’ve carefully chosen accessories that can easily work with your […]

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Flip Phones are Back in Style!
August 28, 2023

Flip Phones are Back in Style!

Flip phones have made a comeback due to a mix of unique design, nostalgia, and the desire for digital detox; people appreciate the capability of disconnecting from constant notifications. Notable companies have unveiled recent devices that take a modern approach to a classic design. No matter is you’re looking to cut down screen time or […]

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Cables that Run the Internet
August 21, 2023

Cables that Run the Internet

Did you know there’s a network of subsea cables draped across the ocean floor transmitting audio and visual connectivity? These bundles of glass fiber that is as thin as hair, thousands of miles long, and as thin as a garden hose are high-tech marvels. Amitie, a newly completed transatlantic cable, funded by Microsoft, Meta, and […]

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AI Can Make Gaming Better for All Players
August 14, 2023

AI Can Make Gaming Better for All Players

AI has lately taken the world by storm with new and innovative developments in all industries, including the gaming industry. AI aids in time-consuming technical processes, and with the right applications, more lean and permissive development cycles can be created. It can also majorly and positively impact accessibility for players, permitting developers more options to […]

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Best Twitter Alternatives
July 24, 2023

Best Twitter Alternatives

Twitter has recently introduced many stipulations that adds constraints to users’ experiences. Common user complaints include the 600 tweet read limit, poor algorithm that doesn’t match user preferences, subscription based services, and more. Many have decided to test new waters and inevitably switch from Twitter. For our readers’ convenience, we’ve compounded a list of the […]

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Fast 50 Award Recipient
July 17, 2023

Fast 50 Award Recipient

In early July, the team at Sierra Experts received the wonderful news that we were named among Pittsburgh’s Fast 50. This is a yearly award held by Pittsburgh Business Times that recognizes the city’s fastest growing, privately held, for-profit regional companies based on revenue growth. To be considered for the program, participants must be a […]

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F.T.C. vs. Amazon Prime – Manage Your Subscriptions
June 26, 2023

F.T.C. vs. Amazon Prime – Manage Your Subscriptions

On Wednesday, June 21st, the Federal Trade Commission sued Amazon; the F.T.C. accused it of illegally inducing consumers to sign up for Prime and subsequently hindering them from canceling the subscription. This lawsuit was filed in the U.S. District Court for the Western District of Washington; it takes aim at a popular Amazon service that […]

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ChatGPT App & What This Means for Siri
June 19, 2023

ChatGPT App & What This Means for Siri

Artificial intelligence and virtual assistants have become an integral part of our daily lives in ways we don’t even realize. With ChatGPT recently releasing an app in the App Store, iPhone and iPad users can now integrate this technology onto their personal devices. The ChatGPT app has all the same capabilities of the web version, […]

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2023 Tech Updates in the MLB
May 15, 2023

2023 Tech Updates in the MLB

With the 2023 MLB season now in full swing, we have all noticed new technology updates that impact the flow of the game and audience experience. Chris Marinak, the league’s chief operations and strategy officer, shared the changes prior to the start of the 2023 season; these initiatives are set forth in order to increase […]

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SpaceX Starship’s Debut Launch
May 8, 2023

SpaceX Starship’s Debut Launch

SpaceX’s first-ever test flight took place on Thursday, April 20th, 2023, from the company’s Starbase facility in South Texas. This gigantic Starship was considered the most powerful rocket ever built, stacking 394-feet-tall. The Starship reached its maximum altitude of 24 miles before experiencing several issues that led to the vehicle’s destruction over the Gulf of […]

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World Television Day | Sierra Experts
November 21, 2022

World Television Day | Sierra Experts

World Television Day is on November 21. The United Nations in 1996 first declared that this day to be World TV day, and it has been observed every year since.   History of World Television Day the world’s first electronic television was invented in 1927 by a 21-year-old inventor named Philo Taylor Farnsworth. Ever since […]

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7 Reasons to Choose Sierra Experts for Cybersecurity
October 19, 2022

7 Reasons to Choose Sierra Experts for Cybersecurity

Sierra Experts is an IT managed service and support provider headquartered in Pittsburgh, PA. Hera at Sierra, we provide a comprehensive range of cyber security services in remote monitoring and management of computing systems, backup and disaster recovering, aiming to protect your data and business information. Rest assured, you are in hand of the experts! […]

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Sierra Spotlight – Chenxi Zhang
September 20, 2022

Sierra Spotlight – Chenxi Zhang

  In every successful business, Marketing is one department that plays a vital role in promoting the business to the public. And here at Sierra Experts, our Marketing department does more than promoting for ourselves, but also for our clients. The role of Digital Marketing Specialist is essential to our marketing team, from Search Engine […]

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The Ultimate Summer 2022 Reading List
July 13, 2022

The Ultimate Summer 2022 Reading List

  There is no surprise that people read the most during the summer months. Nothing is more relaxing than hanging out in the sun and diving into a good book. The only issue is, there are so many options that it sometimes gets overwhelming. We have put together the ultimate summer reading list to help […]

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Let’s Celebrate Social Media Day!
June 30, 2022

Let’s Celebrate Social Media Day!

  History of Social Media Day:   World Social Media Day was first recognized on June, 30 2010. Social media day was created to raise awareness of the social impact of media on global communication. Every day, people use social media to connect with people all over the world.   The first modern social media […]

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Sierra Spotlight: Adam Woodcock
June 22, 2022

Sierra Spotlight: Adam Woodcock

  Here at Sierra Experts, we provide various managed services across the board. That is why we hire people like Adam Woodcock to ensure that all our customer’s needs are taken care of. In fact, Adam does his job as a Network Engineer so well at Sierra that we made him one of this month’s […]

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Most Common Data Backup Mistakes
June 16, 2022

Most Common Data Backup Mistakes

  Electronic data has become one of the most important aspects of any type of work in the digital age; without it, work would stop, and money would disappear. That is why data backup is extremely important. Nevertheless, the art of backing up data, like the possibility of saving data, also offers the opportunity to […]

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Sierra Spotlight- Aaron Rodeheaver
June 8, 2022

Sierra Spotlight- Aaron Rodeheaver

  The role of the Server Operations Engineer is vital to not only the customers, but the success of the company. Sierra Experts prides itself on having people in this role that have a thorough understanding of each client’s business. The people in this role also offer support and solutions to all the customer facing […]

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Sierra Spotlight- Intern Edition
May 11, 2022

Sierra Spotlight- Intern Edition

  Sierra Experts supports the next generation of the working force by hiring on interns. In the past, Sierra has hired interns to assist our engineering, development, sales, marketing, design, and business teams. Internships are a great way to offer training in practical, real-world situations. Education is great, but nothing beats experience from getting out […]

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National Telephone Day!
April 25, 2022

National Telephone Day!

  You can call, text, or video chat anyone from your mobile device, but imagine a world without global unified communications. We would live in a stagnant world if businesses didn’t have the ability to pick up the phone and hold a conference call. Today, IP communications allows them to stay connected digitally with their […]

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Sierra Spotlight: Breanna Rock
April 6, 2022

Sierra Spotlight: Breanna Rock

  When it comes to becoming a successful business there are multiple roles that come to mind. One important person that helps drive the idea of the brand is the Marketing Specialist. From Search Engine Optimization to posting on social media, our Marketing Specialist, Breanna Rock, handles all the facets that help to make a […]

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Sierra Spotlight: Aaron Brown
March 9, 2022

Sierra Spotlight: Aaron Brown

Here at Sierra Experts, we take pride in getting to know our employees, we’re like a family here! This month we wanted to put the spotlight on one team member, Aaron Brown. Aaron has been with the Sierra family for 13 years working on the Application Development and Development Operations teams. Prior to joining the […]

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Sierra Spotlight: Josh Knox
February 23, 2022

Sierra Spotlight: Josh Knox

  This week’s Sierra Spotlight is Josh Knox. Josh is the Manager of our Support team and a member of our Service Delivery department here at Sierra Experts. He has been a part of the Sierra family for over 8 years. Josh oversees all of Support projects, interactions with customer relations, and works closely with […]

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Valentine’s Day: Best Dating Apps of 2022
February 11, 2022

Valentine’s Day: Best Dating Apps of 2022

  Valentine’s Day 2022 sees a unique challenge for people’s dating lives. Some people think that things have gone back to normal after the pandemic, but that isn’t entirely true. Since 2020, dating has been completely changed. Going out and meeting people organically is not the same as it was pre-pandemic. With Valentine’s Day 2022 […]

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Sierra Spotlight: Mark Sokolowski
February 9, 2022

Sierra Spotlight: Mark Sokolowski

Time for our next Sierra Spotlight. This week we are spotlighting Sierra’s Vice President of Sales, Mark Sokolowski. Mark has been with Sierra Experts for about 3 years now. He worked on the Support side of Sierra for several years and eventually worked his way over to the sales team. Mark expressed how he loves […]

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5 Myths About Working in Tech
January 28, 2022

5 Myths About Working in Tech

  Sierra Experts is about to MythBusters on everyone and crack the code to all the myths and stigmas that surround the ideas of working the tech. There are plenty of misconceptions about this industry, however, through research and just by talking to people in the tech industry, we were able to debunk some of […]

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Stay Secure on Data Privacy Day!
January 28, 2022

Stay Secure on Data Privacy Day!

  Today is Data Privacy Day! January 28th reminds us to review our data usage from the previous year. It’s an excellent opportunity to evaluate our personal cybersecurity and make sure that we are staying secure on Data Privacy Day.    HISTORY OF DATA PRIVACY DAY Data Privacy Day was first proclaimed by the Council of Europe in 2007. In 2009, the United States House of […]

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2022 Tech Trends
January 21, 2022

2022 Tech Trends

As we enter this new year, it is important to look at some new and exciting tech-based trends that will be taking over the technology realm in 2022. From robotics to social media, here is a list of all the new trends to look out for.   1. Cryptocurrency Over the most recent years, cryptocurrency […]

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Sierra Spotlight: Stacy Freshwater
January 19, 2022

Sierra Spotlight: Stacy Freshwater

Our next Sierra Spotlight is our very own Stacy Freshwater. Stacy is the CFO for Sierra Experts. This month is her 15 year anniversary with the company! In her current role, she administers all necessary items regarding new hires, payroll, expenses, health insurance, and paid time off for employees. She also monitors every aspect of […]

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What Your Favorite Holiday Cookie Says About You
December 20, 2021

What Your Favorite Holiday Cookie Says About You

As Andy Williams sang, “it’s the most wonderful time of the year”, and that means family, friends, presents, and most importantly… cookies! Have you ever wondered what your favorite cookie might say about you? Probably not, but because we are always thinking outside the box, we decided to make up a list of cookies and […]

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The New Era of Hybrid Computing
July 15, 2021

The New Era of Hybrid Computing

Windows is going to the Cloud. No – we’re not talking about the puffy ones in the sky.   Microsoft just announced a new product that will let you stream Windows 10 or 11 from anywhere. By using Microsoft’s new hybrid “Cloud PCs” you can access your PC through a web browser. The Cloud PCs […]

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Security Threat that Affects All Windows Users
July 8, 2021

Security Threat that Affects All Windows Users

Did you know…there are over 1 billion Windows-powered PCs in use around the world; and hackers just found a way into all of them.   What is the vulnerability? The security flaw, known as PrintNightmare, affects the print spooler service. It allows attackers to infiltrate a user’s system through the spooler service and install programs; […]

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The End of Robocalls
July 1, 2021

The End of Robocalls

“Hi, Can I Talk to you About your Cars Extended Warranty.”   If you have a cell phone, chances are you have received one of these annoying robocalls. The good news is change came June 30th. Every major voice provider in the US, including phone companies AT&T, Verizon and T-Mobile and cable provider Comcast, implemented […]

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How to Tell If Your Information Has Been Leaked
April 21, 2021

How to Tell If Your Information Has Been Leaked

  530 million Facebook user’s information was stolen in a breach. If you live in Pittsburgh like us, the Pittsburgh Parking Authority just had a data breach affecting 21 million users this week. Since Facebook decided not to notify any of the users who information was compromised, this might leave you wondering: how do I […]

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The 10 Types of People in Your Zoom Meetings
February 16, 2021

The 10 Types of People in Your Zoom Meetings

It has been almost a year of virtual meetings. While some have been enjoying the casual attire and comfort of their living room, others have encountered some new challenges while working from home.  Regardless, chances are you have been on a video call this year and come across at least one of these people.   […]

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Are You on MeWe?
January 27, 2021

Are You on MeWe?

MeWe is currently the No.1 downloaded social app and the No. 3 overall downloaded app in the Google Play Store. This new social media site added 2.5 million new users in just the last week! Let’s talk about what MeWe is and if your business needs to be on it. What is MeWe? MeWe is […]

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Does Your Website Need an Update this Year?
January 12, 2021

Does Your Website Need an Update this Year?

It’s a new year. The new calendar creates a fresh start for a lot of people both personally and in their businesses. In 2020 we spent more time online than any year before! If your business doesn’t have an up-to-date and attractive website, it could really be hurting you. Here are 10 questions to ask […]

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US Government Agencies Have Been Hacked
December 17, 2020

US Government Agencies Have Been Hacked

An advisory was published by the Cybersecurity and Infrastructure Security Agency on Sunday that stated hackers had penetrated a US Federal Agency. The method of hacking used was a new and unique form of malware that likely hid in the network monitoring software for months. The full scope of the hack remains unknown, but it […]

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Robots Are Taking Over Pittsburgh
December 11, 2020

Robots Are Taking Over Pittsburgh

Taking over may be an exaggeration, but there will be more robots around the Burgh. Autonomous delivery robots have been legalized and classified as pedestrians in PA. These little guys can weigh up to 550 lbs., even without their cargo! Let’s go over what you need to know before you share the sidewalk.   PA […]

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New Features in Microsoft Teams
November 25, 2020

New Features in Microsoft Teams

We have all been using video chat this year more than ever before. Here are some of the updates Microsoft Teams has made to improve your virtual meetings. Large Gallery View  You will now be able to see up to 49 participants at a time! Together Mode  It uses AI segmentation technology to basically cut […]

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How to Plan Your Social Media Strategy
November 10, 2020

How to Plan Your Social Media Strategy

Regardless of your industry, social media is no longer an optional part of your marketing strategy. In the U.S., people spend an average of 2 hours on social media every day. That number will only likely increase as we continue to see a decline in traditional media consumption. Paid vs Organic Your social media will […]

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10 Ways to Spot a Phishing Email
October 14, 2020

10 Ways to Spot a Phishing Email

94% of cyber-threats start with an email. It is important that everyone in your company is aware of the signs of phishing. Here are 10 warning signs that the email you received may be a phishing email.   It has a public email domain Most organizations, even small businesses, have their own email domain. That […]

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Let Us Break in So Others Can’t!
September 24, 2020

Let Us Break in So Others Can’t!

Cyberattacks are increasing every year. Your organization’s cyber safety requires a proactive approach. You would not wait until someone walks into your house and steals something to decide to put a lock on your door. Cybersecurity and its prevention tactics, such as Penetration Testing, can be looked at in a similar way. It is better […]

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Microsoft Extends Windows 10 Support Again
September 10, 2020

Microsoft Extends Windows 10 Support Again

Microsoft has extended its support of Windows 10, version 1803 for 6 more months. To help ease the pressure on IT staff impacted by COVID-19, Microsoft has pushed back the end of service date until May 11, 2021. This means security updates will continue to be released monthly until then. End of services for the […]

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Are You Angry About the Apple Tax?
August 19, 2020

Are You Angry About the Apple Tax?

What is the “Apple Tax”? In case you weren’t aware, Apple automatically takes a 30% cut of app revenue for all purchases. This “Apple Tax” has added up to nearly $275 billion in annual sales. It was originally introduced in 2011, but has gained a lot more attention lately due to increased scrutiny of “big […]

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How to Choose The Right MSP
July 28, 2020

How to Choose The Right MSP

Your business needs help! Maybe you are growing and can no longer handle your IT needs internally. You currently use a Managed Service Provider (MSP) but don’t feel like it is the right fit, or you are hoping to save money by switching to an MSP. Regardless of the reason, choosing your MSP correctly is […]

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Is TikTok a Security Threat to Your Business?
July 20, 2020

Is TikTok a Security Threat to Your Business?

What is TikTok? TikTok is a social media platform that started off as a “lip-syncing” app.  It has grown to be one of the most popular social media platforms (especially with teenagers) with an estimated 65 million active U.S. users. With comparisons commonly made to Vine, people can share short videos that are set to […]

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Here We Grow Again
June 26, 2020

Here We Grow Again

These last few months have been crazy for all of us. We are fortunate to be able to continue to grow and serve our customers through this difficult time. Sierra Experts is proud to announce some new faces around the office this month as well as some new positions we are still hoping to fill. […]

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What is Your Disaster Recovery Plan?
June 15, 2020

What is Your Disaster Recovery Plan?

Disasters come in a variety of shapes and sizes. What’s important is that you have a plan in place prior to them occurring. 46% of users experience data loss every year! This is especially important if you are a small business. 60% of small businesses go out of business within 6 months of a data […]

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5 Reasons You Might Need IT forensic Services
May 19, 2020

5 Reasons You Might Need IT forensic Services

As more of our life becomes digital it is no surprise that the need for digital forensics increases exponentially every year. However, IT forensics can still be a confusing topic for some. If you find yourself in any one of these 5 situations below, you may want to call a Digital Forensic specialist. 1. Internal […]

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What Tech is doing to Combat COVID-19
April 13, 2020

What Tech is doing to Combat COVID-19

It can be hard to sort through all of the headlines these days about COVID-19. As the full impact of it continues to unfold, we want to focus on some ways that the Tech industry is making positive strides. Here are some ways different companies have been trying to help. Google They used their data […]

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Tech Tips for Working Remote
April 3, 2020

Tech Tips for Working Remote

Over 4.7 million people in the U.S. work remote full time. Whether you are permanently working remote or just temporarily working from home, we have compiled some tech tips to help make your remote office more useful. This isn’t going to be a list of tips like, change out of your sweatpants or have a […]

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Fired for Failing A Phishing Test?
March 9, 2020

Fired for Failing A Phishing Test?

Your email is probably open all day at work. You might even be using it during the hours you aren’t at the office. Email is where much of our business takes place now. This makes it a perfect platform for scams. While it is rare to be fired for opening a phishing test email, it […]

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February was Full of Fantastic News
February 26, 2020

February was Full of Fantastic News

We are excited to have so many announcements in February we decided they need their own blog. First off, we have expanded the sales team! Michael and Mark will be working with customers to identify your needs and find the perfect solution. Their respective backgrounds in IT ensure that they understand the challenges you face […]

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5 Signs It’s Time to Outsource Your IT
January 22, 2020

5 Signs It’s Time to Outsource Your IT

There are a lot of benefits to outsourcing your IT support. Increase quality and expertise, reduced financial costs, improve efficiency and more.  Here are some indicators that you should explore an outsourced IT department.   There is a Skills Gap Your business is growing! That’s great, but while you try to scale, you may find […]

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The Death of Windows 7
January 7, 2020

The Death of Windows 7

If you still haven’t upgraded to Windows 10, now is the time! A decade after its release, Windows 7 is still popular. In October, 36% of all active PCs were still running it, which was not far behind the 43.6% running Windows 10. However, as the end of life date quickly approaches, everyone needs to […]

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How Industry 4.0 Will Change the Manufacturing Industry
December 9, 2019

How Industry 4.0 Will Change the Manufacturing Industry

There is some debate whether industry 4.0 is just a clever marketing term or an actual industrial revolution, but regardless, technology is advancing, and it is impacting industries like manufacturing now more than ever. However, when surveyed, only 48% of manufactures consider themselves ready for industry 4.0. Let’s go over the things you need to […]

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May Employee Spotlight: Gregory Crout
May 20, 2016

May Employee Spotlight: Gregory Crout

If you ask a business owner what the most important aspect of their business is, you might get a plethora of answers. At the root of any answer you get will be the most obvious and important part of business: customers. How you keep customers happy defines your business. In this month’s employee spotlight, we […]

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