Cloud & Microsoft 365

Cloud and Microsoft 365 Services in Pittsburgh

Microsoft 365 and cloud services for businesses, government contractors, schools and nonprofits, with licensing, migration, security and support from one accountable partner.

  • Veteran-Owned
  • Microsoft CSP Direct Bill Partner
  • Headquartered in Pittsburgh
  • Serving customers in 38 states and 3 countries

Microsoft 365 for every kind of organization

Businesses, government contractors, schools and nonprofits each buy Microsoft 365 a little differently. Find yours below, and we’ll handle the licensing, setup and support.

Choose your organization type, and we’ll show you what’s included.

Start hereCommercial Microsoft 365

Business

For companies of every size. We handle Microsoft 365 licensing, setup, migration, security and day-to-day management.

GCC and GCC High

Government & Contractors

For government entities and the contractors that serve them. We quote GCC licensing and help with GCC High scoping and licensing.

Academic licensing

Education

For schools, colleges and universities. We help you confirm eligibility, choose a plan and get staff and students up and running.

Nonprofit licensing

Nonprofit

For eligible nonprofit organizations. We help you through Microsoft’s nonprofit program, then set up and support your Microsoft 365.

Not sure which one fits? Call 412.722.0707. People actually answer the phones here.

Microsoft 365 for business

Flexible cloud solutions that support business growth.

Cloud and Microsoft 365 services give your team secure access to applications, storage and collaboration tools from anywhere, without leaning entirely on physical infrastructure. We implement and manage the cloud tools your business runs on every day, so they stay secure, organized and ready to scale.

Microsoft 365 tools we set up and manage

  • Outlook and Exchange
  • Microsoft Teams
  • OneDrive and SharePoint
  • Word, Excel and the productivity apps
  • User access and cloud security controls
  • Licensing and account management

Our cloud and Microsoft 365 services

From day-to-day Microsoft 365 management to full cloud migrations, one in-house team handles it.

Microsoft 365 Management

We manage your Microsoft 365 environment, including user accounts, licensing, permissions and the productivity tools your team uses every day.

Office 365 Migration Services

Secure, organized migrations to Microsoft 365, planned to keep downtime and disruption to your team as low as possible.

Cloud Migration Services

We move systems, applications and data into cloud environments built for flexibility and scalability.

Remote Work and Collaboration Solutions

Teams, SharePoint and OneDrive set up so your people can collaborate securely and efficiently from any location.

Cloud Infrastructure Support

Ongoing support that keeps your cloud environment stable, accessible and performing reliably, backed by 24x7 proactive monitoring.

Microsoft 365 Security and Access Management

Stronger account security, user access controls and cloud protections, like multifactor sign-in, to reduce risk to your business.

Microsoft 365 Copilot

Copilot works inside Outlook, Teams, Word, Excel, PowerPoint and the other Microsoft 365 apps, using the files, email and chats your people can already open. We help you get ready for it and roll it out.

Licensing guidance

Copilot is an add-on to eligible Microsoft 365 plans, and Copilot Chat is included with Microsoft 365. We help you decide which people need a Copilot license, who can start with Copilot Chat, and how it fits the plans you already have.

Permissions and oversharing cleanup

Copilot only shows people what they already have permission to see. If a SharePoint site, Teams channel or shared folder is open to everyone, Copilot can bring it up in answers. We review file, SharePoint and Teams permissions and fix oversharing before rollout.

Sensitivity labels and data protection

Where your plan includes them, we set up Microsoft Purview sensitivity labels and data protection policies for confidential files. Copilot respects the usage rights on files encrypted with sensitivity labels.

Pilot rollout

We start with a small group of users, confirm settings and collect feedback, then roll Copilot out to more of your team in stages.

User training

We show your team how to use Copilot in Outlook, Teams, Word, Excel and PowerPoint, how to write clear prompts, and why to review Copilot’s answers before relying on them.

24x7 support

Sierra Experts Managed Services supports Copilot along with the rest of your Microsoft 365 environment 24x7, including license changes, user questions and permission updates.

Microsoft sets Copilot licensing, features and availability, and is renaming Microsoft 365 Copilot to Microsoft Copilot. Copilot is also offered in GCC and GCC High, with some features differing by cloud. For government clouds, see our CMMC & GCC Compliance page.

Microsoft 365 for schools and nonprofits

Education and nonprofit licensing run through their own Microsoft programs. We’ll help you qualify, choose and get set up.

Microsoft 365 for education

Microsoft offers academic plans, including A1, A3 and A5, to schools, colleges and universities that qualify. Microsoft sets the eligibility rules. We help with everything around them.

How we help

  • Confirming your eligibility through Microsoft’s academic program
  • Choosing the right plan mix for faculty, staff and students
  • Setting up or migrating email, Teams, OneDrive and SharePoint, with security configured from day one
  • Ongoing 100% in-house support, backed by 24x7 proactive monitoring

Microsoft 365 for nonprofits

Microsoft offers nonprofit licensing to organizations that qualify through its nonprofit program. Microsoft decides who’s eligible. We help you through the process and put the licenses to work.

How we help

  • Confirming eligibility and getting registered with Microsoft’s nonprofit program
  • Choosing the right plans for your staff and volunteers
  • Setting up or migrating your tenant, with security like multifactor sign-in turned on from the start
  • Ongoing 100% in-house support, so issues get fixed before they become emergencies

Eligibility, plans and availability for education and nonprofit licensing are set by Microsoft and can change. We’ll confirm what applies to your organization before you buy.

Signs it’s time for better cloud support

Without the right planning and management, cloud environments get inefficient, hard to manage and vulnerable. Sound familiar?

  • Employees struggle to collaborate across locations
  • File access and sharing are inconsistent
  • Remote and hybrid staff run into access and connectivity issues
  • Your Microsoft 365 environment is poorly configured or nobody really manages it
  • User access and permissions aren’t under control
  • A past cloud migration caused disruption, or you keep putting one off
  • Your systems are hard to scale and still tied to aging infrastructure

Checked two or more? Let’s talk. Request a cloud consultation or call 412.722.0707.

Why businesses choose Sierra Experts for cloud services

Good cloud support comes down to people who know your environment and respond when you need them.

100% in-house support

Every call, ticket and project is handled by our own team. Your support is never handed off to an outside call center.

People actually answer the phones

Call 412.722.0707 and a real person picks up, ready to help.

24x7 proactive monitoring

We watch your cloud and Microsoft 365 environment around the clock and fix issues before they become emergencies.

One accountable partner

Licensing, migration, security and day-to-day support come from one team, so you always know who to call.

Local to Pittsburgh, serving customers in 38 states and 3 countries. Sierra Experts is veteran-owned and headquartered in Pittsburgh, providing cloud and Microsoft 365 services to businesses across Allegheny County and the surrounding region, and to customers in 38 states and 3 countries.

Frequently asked questions

What are cloud services for businesses?

Cloud services let your business use applications, storage, infrastructure and collaboration tools through secure online environments instead of relying only on physical systems in your office.

What does Microsoft 365 support include?

Microsoft 365 support can include user management, licensing, migrations, troubleshooting, collaboration setup in Teams and SharePoint, and security management. We tailor it to how your team works.

What are the benefits of cloud migration?

A well-planned cloud migration can improve scalability, remote access, collaboration, operational flexibility and infrastructure efficiency.

Can cloud services support remote work?

Yes. Cloud environments let employees securely reach systems, files and collaboration tools from multiple locations.

Do you provide cloud services near me in Pittsburgh?

Yes. We support businesses across Pittsburgh and nearby areas with cloud services, Microsoft 365 management and migration support, and we serve customers in 38 states and 3 countries.

Do you handle Microsoft 365 GCC and GCC High?

Yes. We quote Microsoft 365 GCC licensing and help government entities and contractors prepare for Microsoft’s eligibility validation and plan the move. For GCC High, we help with scoping and licensing. See our Microsoft 365 GCC and GCC High Readiness pages.

Who decides if we qualify for education or nonprofit licensing?

Microsoft does. Eligibility for Microsoft 365 education and nonprofit licensing is set by Microsoft through its academic and nonprofit programs. We help you confirm eligibility, choose the right plans, and get set up and supported.

Can you help us roll out Microsoft 365 Copilot?

Yes. We help with Copilot licensing, clean up file, SharePoint and Teams permissions so Copilot doesn’t surface overshared data, set up sensitivity labels where your plan includes them, run a pilot, train your team, and support Copilot 24x7 through Sierra Experts Managed Services.

How much do cloud and Microsoft 365 services cost?

It depends on the size of your environment, the number of users, any migration work and the ongoing support you need. Talk to us and we’ll scope a solution that fits your goals.

Not sure you’re on the right Microsoft 365 plan?

We’ll review your licenses, security settings and support setup, and tell you what to keep, change or cut. As a Microsoft CSP Direct Bill Partner, we handle licensing and billing in one place.

Talk to an engineer

Tell us what you are working on and a Sierra Experts engineer will reply within one business day. The first consultation is free.

What do you need help with?