IT Support for North Hills Businesses

Managed IT for practices, agencies and small offices in Ross, McCandless, Hampton, Shaler and along McKnight Road.

IT support for the North Hills businesses

The North Hills isn’t one town. It’s a group of townships, including Ross, McCandless, Hampton, Shaler and West View, connected by McKnight Road, Route 8 and Perry Highway. Most businesses here are small and owner-run: medical and dental practices, insurance and financial advisors, contractors and family companies that have been here for decades.

North Hills businesses know McKnight Road traffic is a fact of life. Slow, unpatched PCs don't have to be.

Sierra Experts has supported businesses across Western Pennsylvania since 2006, when we started as Sierra w/o Wires. Our in-house team works from our office in Robinson Township, with 24/7 support and monitoring. Call 412.722.0707 any time.

Who we work with in the North Hills

  • Medical and dental practices

    Clusters of practices near UPMC Passavant and along McKnight Road that rely on practice-management software and imaging.

  • Financial advisors and insurance agencies

    Small offices that face regulatory requirements for email retention, encryption and multi-factor sign-in.

  • Contractors and trades

    Companies running estimating software, job scheduling and phones from a small office with crews in the field.

Nearby landmarks: McKnight Road, Ross Park Mall, North Park, UPMC Passavant and the Route 8 corridor.

How close we are

  • From our Robinson Township office

    The North Hills is about 25 minutes via I-279 north.

  • From Downtown Pittsburgh

    From Downtown, home of The Pittsburgh Technology Bunker operated by Sierra Data Centers, it is about 15 to 20 minutes up I-279 and McKnight Road.

  • Remote first, on-site when needed

    Most tickets are solved remotely in minutes. When hands-on work is needed, we schedule a visit.

Drive times are typical off-peak estimates and vary with traffic.

IT for offices with 5 to 50 people

Most North Hills offices are too small to hire an IT person and too important to run on a nephew and a prayer. We cover the basics completely: managed workstations, patching, backups you can restore, Microsoft 365, phones and a helpdesk your staff can actually call.

Services for the North Hills businesses

Why the North Hills businesses choose Sierra Experts

  • 20 years in PittsburghFounded in 2006 as Sierra w/o Wires, and still locally run.
  • Veteran-ownedSierra Experts is a veteran-owned business.
  • 100% in-house supportThe people who answer your tickets are Sierra Experts employees.
  • 24/7 support and monitoringOur team and monitoring run around the clock.
  • Experience beyond PittsburghWe support clients in 38 states and 3 countries.

Other Pittsburgh-area communities we serve

Frequently asked questions

Which communities do you cover in the North Hills?

We support businesses in Ross, McCandless, Hampton, Shaler, West View, Franklin Park and the surrounding townships, about 25 minutes from our Robinson Township office.

We are a small office. Is managed IT worth it for us?

Usually, yes. A small office has the same risks as a big one, like ransomware, failed backups and lost email, without anyone to handle them. Managed IT covers that for a predictable monthly cost.

Can you work with our practice-management or industry software?

Yes. We keep the computers, network and servers healthy, and we work directly with your software vendor on updates and support calls so you don’t have to sit in the middle.

Talk to a Pittsburgh IT team about the North Hills

Tell us how many people and locations you have and what is not working. We will explain how we would support you, and what it would cost.

Contact usCall 412.722.0707

Talk to an engineer

Tell us what you are working on and a Sierra Experts engineer will get back to you. The first consultation is free.