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IT Company in Pittsburgh, PA

Managed IT, cybersecurity and 24/7 proactive monitoring from our in-house team in Robinson Township.

A Pittsburgh IT company since 2006

Sierra Experts started in Pittsburgh on June 3, 2006, as Sierra w/o Wires. Twenty years later we’re still here, still veteran-owned, and working out of our office in Robinson Township, just west of the city.

Everything we do comes from that office: the helpdesk that takes your calls, the 24/7 proactive monitoring that watches your systems, and the technicians who come on site when something needs hands. We don’t outsource support. When you call, you reach the same in-house team that knows your environment.

Pittsburgh businesses work with us for managed IT services, cybersecurity, Microsoft 365 and hosted Exchange, business phones, backups and disaster recovery, and the planning that keeps all of it ahead of where the business is going.

Sierra Experts headquarters

2 Robinson Plaza, Suite 300
Pittsburgh, PA 15205

Robinson Township, Allegheny County

Support: 24/7 through on-call engineers

Phone: 412.722.0707
Email: Sales@SierraExperts.com

Get directions

The Sierra Experts team, most in matching Sierra Experts shirts, gathered in front of the company banner at the office
The Sierra Experts team at our Robinson Township office.

Our service area: Pittsburgh and Western Pennsylvania

Pittsburgh and the surrounding region are home. Our technicians provide on-site support for businesses across Pittsburgh and nearby areas, and the rest of the work, which is most of it, is handled remotely by the same team.

  • Pittsburgh and Allegheny County

    Remote helpdesk, 24/7 monitoring, and on-site visits when the job calls for it: new workstations, network and Wi-Fi work, phone systems, server rooms and office moves.

  • Western Pennsylvania

    Businesses farther out in Western Pennsylvania, including the Erie area, get the same helpdesk, monitoring and security services. Ask us about on-site visits for your location and we’ll give you a straight answer.

Have offices outside the region too? We support customers in 38 states and 3 countries. See nationwide remote IT support.

Why Pittsburgh businesses choose Sierra Experts

  • 100% in-house supportOur helpdesk and field technicians are Sierra Experts employees working out of Robinson Township. No subcontractors, no offshore call center.
  • People actually answer the phonesCall 412.722.0707 and a person on our Pittsburgh team picks up, not a phone tree.
  • 24/7 proactive monitoringServers, networks, endpoints and cloud services are monitored 24/7/365, even on major holidays.
  • Fixing issues before they become emergenciesPatching, monitoring and regular reviews mean small problems get fixed before they shut down your day.
  • One accountable partnerOne company for helpdesk, security, Microsoft 365, phones, backups and projects, backed by our 99.99% SLA.

IT services for Pittsburgh businesses

Pick one service or hand us the whole stack. Either way, it’s supported by the same people.

We also work with Pittsburgh manufacturers, healthcare practices, small businesses and multi-location companies.

Data center space in Downtown Pittsburgh

Need servers somewhere safer than a closet, or an off-site copy of your backups close to home? Sierra Data Centers operates The Pittsburgh Technology Bunker in Downtown Pittsburgh, with carrier-neutral connectivity, a 99.997% uptime record and a SOC 1 Type II audited report.

We can manage the servers you keep there, build disaster recovery around it, or combine it with Microsoft 365 and other cloud services. Sierra Data Centers also offers colocation and remote hands.

Recognized in Pittsburgh and beyond

More reading for Pittsburgh businesses: what managed IT costs in Pittsburgh, managed IT vs. in-house vs. break-fix, and how 24/7 monitoring works. Want to work with us? See careers.

Outside Pittsburgh

  • New Orleans

    Remote-first support for an established group of clients in the New Orleans area.

  • Oklahoma City & North Texas

    Remote-first support for an established group of clients from Oklahoma City down I-35 to Dallas–Fort Worth.

  • Southern California

    Remote-first support for an established group of clients across Southern California.

  • Nationwide remote IT

    Remote helpdesk, monitoring and managed IT for businesses wherever they are.

Frequently asked questions

Where is your Pittsburgh office?

2 Robinson Plaza, Suite 300, Pittsburgh, PA 15205, in Robinson Township, just west of the city. It’s our headquarters and our only office.

Do you provide on-site IT support in Pittsburgh?

Yes. Our technicians provide on-site support across Pittsburgh and nearby areas. Most issues are solved faster remotely, so we go on site when the work needs hands.

Is your support really in-house?

Yes. Our helpdesk and technicians are Sierra Experts employees based in Pittsburgh. We don’t outsource support.

What happens when I call?

A person on our team answers. Call 412.722.0707.

Are you available after hours?

Yes. We provide 24/7 support through on-call engineers, backed by 24/7 proactive monitoring.

Do you support businesses outside Western Pennsylvania?

Yes. We support customers in 38 states and 3 countries, with remote-first support outside the Pittsburgh region.

Talk to a Pittsburgh IT team

Tell us about your business, your offices and what’s not working today. We’ll follow up with a plan, not a sales script.

Request a consultationCall 412.722.0707