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2018 Holiday Tech Deals [So Far]
November 19, 2018

2018 Holiday Tech Deals [So Far]

This week is Thanksgiving, and in a flash it will be the biggest shopping weekend of the year… That’s why we put together a list of some pretty cool tech deals from our partners, as well as other larger retailers, that you can take advantage of this week.

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The 5 Best Office 365 Apps For Your Business
November 9, 2018

The 5 Best Office 365 Apps For Your Business

Microsoft offers various Office 365 plans for businesses and enterprises of all sizes… to enlighten you, we’ve gathered a short list of 5 useful Office 365 applications you might not have been aware of but could really be a game-changer for your business operations.

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7 Common Habits Leaving You Vulnerable Online
October 10, 2018

7 Common Habits Leaving You Vulnerable Online

Whether you’re checking your work email or scrolling through your Twitter timeline, chances are you use the internet for large quantities of your day… you are probably so used to these everyday online tendencies that you may not even realize you could be putting you and/or your company at risk…

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6 Signs Your Business Needs An MSP
September 26, 2018

6 Signs Your Business Needs An MSP

We can’t stress enough how important it is to keep up with updating, enhancing, and monitoring your business’ technologies… As a Managed Service Provider, Sierra Experts is here to make sure that your company doesn’t fall behind…

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Tech Terms 101: The Beginner’s Guide to IT Lingo
September 5, 2018

Tech Terms 101: The Beginner’s Guide to IT Lingo

Not sure what all the acronyms and complicated lingo that you see in the IT industry means? You’re not alone! We put together a list of 25 tech terms and phrases with simple definitions, use-case scenarios, and examples to get you acclimated. So, the next time your boss or tech-savvy friend throws out a term like “colocation” or “the […]

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12 Windows 10 Tips & Tricks Everyone Should Know
August 22, 2018

12 Windows 10 Tips & Tricks Everyone Should Know

Windows 10, the latest version of Windows, was released in July of 2015, but there are constant updates to make improvements, provide patches, and unveil new features. The newest version of Windows was meant to help integrate those loyal to older versions (7 and XP), while adding relevant and exciting features that align with what’s […]

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From Steel City to Smart City
August 2, 2018

From Steel City to Smart City

The city of Pittsburgh has undergone many transformations throughout its history. From being a steel industry titan to becoming a cultural center for food and the arts, Pittsburgh has always managed to successfully reinvent itself by remaining relevant in modern culture. Now, it seems another transformation has already begun. Over the last few years, Pittsburgh […]

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Friday the 13th Flashback: Jerusalem
July 13, 2018

Friday the 13th Flashback: Jerusalem

It’s Friday the 13th and most people think of today as a day full of silly superstitions, but for computer users in the 1980’s and 90’s, Friday the 13th was a day to truly be afraid. The Beast Itself In 1987, a virus called “Friday the 13th” (aka Jerusalem) was created to activate and reactivate […]

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Heat Advisory: How To Keep Your Data Cool This Summer
July 6, 2018

Heat Advisory: How To Keep Your Data Cool This Summer

July has arrived and you know what that means… so has the heat. While you’re pulling out the fans and air conditioners, it’s important to note that you’re not alone in needing to stay cool this summer. Your data is also prone to feeling the adverse effects of extreme heat. Now you may be asking, […]

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Incident Management: What Is It & Why Does It Matter?
May 23, 2018

Incident Management: What Is It & Why Does It Matter?

Incident Management is the process of thoroughly recording an event to quicken the problem-solving time in future instances of that event, ensure customer satisfaction, and to overall increase productivity. In most cases, such as ours, Incident Management is used in Information Technology environment to get, and keep, a handle on IT service management problems. However, […]

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A Beginner’s Guide to the WordPress Dashboard
April 30, 2018

A Beginner’s Guide to the WordPress Dashboard

Our design and development team here at Sierra are developing more and more WordPress websites for our clients. WordPress websites account for more than a quarter of all sites today. This CMS is free to install, deploy, and upgrade and has tons of flexibility for customization. However, quite possibly one of WordPress’ most popular features […]

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Benefits of Virtualization for Your Business
April 10, 2018

Benefits of Virtualization for Your Business

In our last blog, we talked about “the cloud” and jobs you can get with its growing popularity, but now we’re focusing on “virtualization.” Okay, so what’s the difference? Many people confuse virtualization with cloud computing. Although these technologies overlap and have some similar benefits, the main difference is that virtualization is software that manipulates […]

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5 Jobs You Can Get “In The Cloud”
March 9, 2018

5 Jobs You Can Get “In The Cloud”

Forbes posted an article detailing that cloud computing is projected to increase from $67B in 2015 to $162B in 2020. With an increase in sales and revenue comes an increasing need for qualified professionals to take on the task of designing, managing, developing, testing, and selling these new virtualization platforms. Below are 5 examples of […]

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6 Steps to Successful Disaster Recovery
February 19, 2018

6 Steps to Successful Disaster Recovery

When it comes to data backup and disaster recovery (BDR), being prepared for potential disasters is key to keeping your business running. It’s not only important to have a disaster recovery solution you trust, but to make sure you test it beforehand to stay one step ahead.   Prior to the disaster occurring (and unfortunately, […]

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New Year, New IT
January 2, 2018

New Year, New IT

You’ve heard the cliché New Year’s resolutions: hit the gym, cut out sugar, stop smoking, save money, and so on. They’re all great resolutions – if you can stick to them. In 2018, you may want to consider straying from the resolution norm and instead vowing to focus more on your personal and business technology. […]

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Sierra Experts Hosts the Pittsburgh Office 365 User Group
December 15, 2017

Sierra Experts Hosts the Pittsburgh Office 365 User Group

As defined by WhatIs.com, “In personal or business computing, a user group is a set of people who have similar interests, goals, or concerns. The members have regular meetings where they can share their ideas.” Most user groups are based around discussing certain technologies such as a specific software, application, or corporation. Typically, these user groups […]

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IT Myth Busted: You Can’t Get a Job in IT Without a Degree
December 5, 2017

IT Myth Busted: You Can’t Get a Job in IT Without a Degree

Today, more than 30% of American adults have a bachelor’s degree. With the number of people finishing college on the rise, the amount of debt from paying college tuition is rising as well. So, what if I told you the spending 4+ years of studying, stressing, and burning a hole in your pocket could be […]

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Don’t Become A Victim Of A KRACK Attack
October 17, 2017

Don’t Become A Victim Of A KRACK Attack

Recently, a researcher at the University of Leuven, Mathy Vanhoef, discovered vulnerabilities with WPA2 (Wi-Fi Protected Access 2 – the most widely used Wi-Fi protocol). These vulnerabilities, according to Vanhoef, give attackers access to sensitive information (passwords, messages, photos, etc.), as well as the capability to inject malicious data into your devices. These attackers start […]

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What is VAM Software and Do I Need it?
October 12, 2017

What is VAM Software and Do I Need it?

In a world where media can be seen on every street corner, in every city, worldwide, it poses the question: Am I utilizing the best option to store and manage my video assets? Whether you manage video content for a large array of security cameras or your law firm is acquiring large amounts of evidential […]

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AI Shut Down for Creating Its Own Non-Human Language
July 31, 2017

AI Shut Down for Creating Its Own Non-Human Language

In a recent case, Facebook researchers had to shut down an Artificial Intelligence (AI) system as the AI “agents” began speaking another language that they created. To humans, this language could be interpreted as gibberish, but to the agents it’s a more efficient mode of communication. The AI agents, that have limitless cognitive abilities, created […]

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6 Creative VoIP Uses, That You’ll Actually Use
October 18, 2016

6 Creative VoIP Uses, That You’ll Actually Use

Voice over Internet Protocol (VoIP) is changing the way businesses handle communication everywhere. Along with saving tons on your phone bill, VoIP gives you access to features unheard of with traditional phone lines. Businesses already using VoIP for communications are probably well-aware of the numerous practical benefits, but what about some of the more creative […]

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Maintenance Window Basics
October 4, 2016

Maintenance Window Basics

In information technology, everything revolves around uptime. Uptime is the percentage of time that systems run without interruption. High availability (HA, meaning all services are available), is essential for the majority of businesses’ core functions. This study by Emerson Network Power and Ponemon Institute suggests that the average cost of a single minute of data […]

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The Dwindling Windows GUI
September 20, 2016

The Dwindling Windows GUI

For those systems administrators who love the familiarity of the Windows Graphical User Interface (GUI), we’re sorry. Folks have been predicting the end of the Windows GUI since 2011, but now it seems that Microsoft has taken the steps to make it happen, slowly. The Windows GUI has been around since 1985, which was at […]

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Patch Automation
September 7, 2016

Patch Automation

It’s incredible to imagine how many security exploits are avoidable just by patching systems. According to Verizon’s 2016 Data Breach Investigations Report, 85% of successful exploits stem from the top 10 Common Vulnerabilities and Exposures (CVE’s) only. Those are known vulnerabilities with a patch readily available. Patch management is extremely important to avoid security breaches, […]

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Spring Cleaning: Time to Clear Out Old Technology
March 26, 2016

Spring Cleaning: Time to Clear Out Old Technology

We see it all the time – companies procrastinating when it comes to buying new technology. Who can blame them? It’s always a tough choice when new options are springing up constantly and pricing changes just as frequently. On top of that, the shelf life for new tech is not staggeringly long. On average, it’s […]

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Keep Calm and Maintenance On
October 16, 2015

Keep Calm and Maintenance On

Chances are your work environment will have scheduled maintenance done within. No need to panic, you can easily be prepared and keep your businesses valuable data safe and save yourself a lot of headaches. It is key to not only let everyone in the office know of the scheduled down time, but also you’re MSP […]

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Spam, it’s for the birds.
October 12, 2015

Spam, it’s for the birds.

Become an expert at identifying spam in your inbox. We all know to delete the standard **Free 60’ TV!!** in the subject line, however there are times when SPAM isn’t written in black and white. Spam emails have become very challenging to read, because it seems like it is coming from a legitimate source. There are […]

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3 Questions to Ask About Your Business Website
October 9, 2015

3 Questions to Ask About Your Business Website

In today’s technology driven world, every successful business has a website, but is their website successful? When it comes to a website there are three questions to ask yourself: Is my website appealing to my customers? Is my website’s data safe and secure? Is my website device agnostic? You can’t just slap your logo into […]

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WARNING: Severe Storm Watch!
July 23, 2015

WARNING: Severe Storm Watch!

We all know it has been and stormy and wet summer here in Pittsburgh. We never know if we will have to shut down our plans to be outside for the day due to severe weather, should your business fear the same? Let’s take a look at the forecast: we see mass amounts of rain […]

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Email Marketing: What it is and why it?
September 18, 2014

Email Marketing: What it is and why it?

Email marketing is sending an email to a group of potential or current customers that advertises service offerings, requests business, solicits sales or donations, or just offers a news update. Sending email campaigns can help to build loyalty, trust, and brand awareness. Some of the benefits of email marketing are: 1. It’s marketing with a […]

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Three Key Benefits of Remote IT Support
September 15, 2014

Three Key Benefits of Remote IT Support

Remote IT support allows a technician to diagnose a problem, troubleshoot possible solutions, and verify an implemented solution has resolved the issue, all via the internet through desktop sharing. Below we’ve outlined the three key benefits that having a remote IT support team will provide for your business. Three key benefits of remote IT support […]

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Security Update for Windows 8.1 & RT 8.1
April 28, 2014

Security Update for Windows 8.1 & RT 8.1

Since Microsoft wants to ensure that customers benefit from the best support and servicing experience and to coordinate and simplify servicing across both Windows Server 2012 wholesale mlb jerseys R2, Windows 8.1 RT and Windows 8.1, cheap nfl jerseys this cheap nba jerseys update will be considered a cheap nba jerseys new servicing/support baseline. What […]

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Security Update for Windows 8.1 & RT 8.1
April 28, 2014

Security Update for Windows 8.1 & RT 8.1

Since Microsoft wants to ensure that customers benefit from the best support and servicing experience and to coordinate and simplify servicing across both Windows Server 2012 R2, Windows 8.1 RT and Windows 8.1, this update will be considered a new servicing/support baseline. What this means is those users who have elected to install updates manually […]

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Happy Earth Day from Sierra Experts!
April 22, 2014

Happy Earth Day from Sierra Experts!

A great way to keep our Earth clean is to recycle or even donate your technology. This can include CDs, cell phones, computers, inkjet cartridges, batteries, and more. By recycling or donating your electronics you can prevent lead, mercury, cadmium, and other toxic materials that are present in electronics to leak from landfills and then […]

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