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Microsoft Extends Windows 10 Support Again
September 10, 2020

Microsoft Extends Windows 10 Support Again

Microsoft has extended its support of Windows 10, version 1803 for 6 more months. To help ease the pressure on IT staff impacted by COVID-19, Microsoft has pushed back the end of service date until May 11, 2021. This means security updates will continue to be released monthly until then. End of services for the […]

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Are You Angry About the Apple Tax?
August 19, 2020

Are You Angry About the Apple Tax?

What is the “Apple Tax”? In case you weren’t aware, Apple automatically takes a 30% cut of app revenue for all purchases. This “Apple Tax” has added up to nearly $275 billion in annual sales. It was originally introduced in 2011, but has gained a lot more attention lately due to increased scrutiny of “big […]

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How to Choose The Right MSP
July 28, 2020

How to Choose The Right MSP

Your business needs help! Maybe you are growing and can no longer handle your IT needs internally. You currently use a Managed Service Provider (MSP) but don’t feel like it is the right fit, or you are hoping to save money by switching to an MSP. Regardless of the reason, choosing your MSP correctly is […]

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Is TikTok a Security Threat to Your Business?
July 20, 2020

Is TikTok a Security Threat to Your Business?

What is TikTok? TikTok is a social media platform that started off as a “lip-syncing” app.  It has grown to be one of the most popular social media platforms (especially with teenagers) with an estimated 65 million active U.S. users. With comparisons commonly made to Vine, people can share short videos that are set to […]

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Here We Grow Again
June 26, 2020

Here We Grow Again

These last few months have been crazy for all of us. We are fortunate to be able to continue to grow and serve our customers through this difficult time. Sierra Experts is proud to announce some new faces around the office this month as well as some new positions we are still hoping to fill. […]

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What is Your Disaster Recovery Plan?
June 15, 2020

What is Your Disaster Recovery Plan?

Disasters come in a variety of shapes and sizes. What’s important is that you have a plan in place prior to them occurring. 46% of users experience data loss every year! This is especially important if you are a small business. 60% of small businesses go out of business within 6 months of a data […]

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5 Reasons You Might Need IT forensic Services
May 19, 2020

5 Reasons You Might Need IT forensic Services

As more of our life becomes digital it is no surprise that the need for digital forensics increases exponentially every year. However, IT forensics can still be a confusing topic for some. If you find yourself in any one of these 5 situations below, you may want to call a Digital Forensic specialist. 1. Internal […]

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What Tech is doing to Combat COVID-19
April 13, 2020

What Tech is doing to Combat COVID-19

It can be hard to sort through all of the headlines these days about COVID-19. As the full impact of it continues to unfold, we want to focus on some ways that the Tech industry is making positive strides. Here are some ways different companies have been trying to help. Google They used their data […]

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Tech Tips for Working Remote
April 3, 2020

Tech Tips for Working Remote

Over 4.7 million people in the U.S. work remote full time. Whether you are permanently working remote or just temporarily working from home, we have compiled some tech tips to help make your remote office more useful. This isn’t going to be a list of tips like, change out of your sweatpants or have a […]

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Fired for Failing A Phishing Test?
March 9, 2020

Fired for Failing A Phishing Test?

Your email is probably open all day at work. You might even be using it during the hours you aren’t at the office. Email is where much of our business takes place now. This makes it a perfect platform for scams. While it is rare to be fired for opening a phishing test email, it […]

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February was Full of Fantastic News
February 26, 2020

February was Full of Fantastic News

We are excited to have so many announcements in February we decided they need their own blog. First off, we have expanded the sales team! Michael and Mark will be working with customers to identify your needs and find the perfect solution. Their respective backgrounds in IT ensure that they understand the challenges you face […]

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5 Signs It’s Time to Outsource Your IT
January 22, 2020

5 Signs It’s Time to Outsource Your IT

There are a lot of benefits to outsourcing your IT support. Increase quality and expertise, reduced financial costs, improve efficiency and more.  Here are some indicators that you should explore an outsourced IT department.   There is a Skills Gap Your business is growing! That’s great, but while you try to scale, you may find […]

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The Death of Windows 7
January 7, 2020

The Death of Windows 7

If you still haven’t upgraded to Windows 10, now is the time! A decade after its release, Windows 7 is still popular. In October, 36% of all active PCs were still running it, which was not far behind the 43.6% running Windows 10. However, as the end of life date quickly approaches, everyone needs to […]

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How Industry 4.0 Will Change the Manufacturing Industry
December 9, 2019

How Industry 4.0 Will Change the Manufacturing Industry

There is some debate whether industry 4.0 is just a clever marketing term or an actual industrial revolution, but regardless, technology is advancing, and it is impacting industries like manufacturing now more than ever. However, when surveyed, only 48% of manufactures consider themselves ready for industry 4.0. Let’s go over the things you need to […]

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Sierra’s Techie Christmas Wishlist
December 7, 2018

Sierra’s Techie Christmas Wishlist

Here at Sierra Experts, we’re constantly surrounded by and involved in all things tech. It’s what we’re built on! So, with that in mind, we decided to ask our team: If you could have any tech gift this Christmas, what would it be? And here’s what they said…   Trent DevOps Lead Logitech K800 Illuminated […]

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From Steel City to Smart City
August 2, 2018

From Steel City to Smart City

The city of Pittsburgh has undergone many transformations throughout its history. From being a steel industry titan to becoming a cultural center for food and the arts, Pittsburgh has always managed to successfully reinvent itself by remaining relevant in modern culture. Now, it seems another transformation has already begun. Over the last few years, Pittsburgh […]

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Friday the 13th Flashback: Jerusalem
July 13, 2018

Friday the 13th Flashback: Jerusalem

It’s Friday the 13th and most people think of today as a day full of silly superstitions, but for computer users in the 1980’s and 90’s, Friday the 13th was a day to truly be afraid. The Beast Itself In 1987, a virus called “Friday the 13th” (aka Jerusalem) was created to activate and reactivate […]

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June Employee Spotlight: Becca Hays
June 19, 2018

June Employee Spotlight: Becca Hays

The role of Project Manager is vital to the ongoing success of any business or organization, and at Sierra Experts this is no exception. From handling customer inquiries to making sure new projects are being completed in an accurate and timely manner, the person in this role helps to keep the business running smoothly. Our […]

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Incident Management: What Is It & Why Does It Matter?
May 23, 2018

Incident Management: What Is It & Why Does It Matter?

Incident Management is the process of thoroughly recording an event to quicken the problem-solving time in future instances of that event, ensure customer satisfaction, and to overall increase productivity. In most cases, such as ours, Incident Management is used in Information Technology environment to get, and keep, a handle on IT service management problems. However, […]

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A Beginner’s Guide to the WordPress Dashboard
April 30, 2018

A Beginner’s Guide to the WordPress Dashboard

Our design and development team here at Sierra are developing more and more WordPress websites for our clients. WordPress websites account for more than a quarter of all sites today. This CMS is free to install, deploy, and upgrade and has tons of flexibility for customization. However, quite possibly one of WordPress’ most popular features […]

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Benefits of Virtualization for Your Business
April 10, 2018

Benefits of Virtualization for Your Business

In our last blog, we talked about “the cloud” and jobs you can get with its growing popularity, but now we’re focusing on “virtualization.” Okay, so what’s the difference? Many people confuse virtualization with cloud computing. Although these technologies overlap and have some similar benefits, the main difference is that virtualization is software that manipulates […]

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5 Jobs You Can Get “In The Cloud”
March 9, 2018

5 Jobs You Can Get “In The Cloud”

Forbes posted an article detailing that cloud computing is projected to increase from $67B in 2015 to $162B in 2020. With an increase in sales and revenue comes an increasing need for qualified professionals to take on the task of designing, managing, developing, testing, and selling these new virtualization platforms. Below are 5 examples of […]

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6 Steps to Successful Disaster Recovery
February 19, 2018

6 Steps to Successful Disaster Recovery

When it comes to data backup and disaster recovery (BDR), being prepared for potential disasters is key to keeping your business running. It’s not only important to have a disaster recovery solution you trust, but to make sure you test it beforehand to stay one step ahead.   Prior to the disaster occurring (and unfortunately, […]

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New Year, New IT
January 2, 2018

New Year, New IT

You’ve heard the cliché New Year’s resolutions: hit the gym, cut out sugar, stop smoking, save money, and so on. They’re all great resolutions – if you can stick to them. In 2018, you may want to consider straying from the resolution norm and instead vowing to focus more on your personal and business technology. […]

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Sierra Experts Hosts the Pittsburgh Office 365 User Group
December 15, 2017

Sierra Experts Hosts the Pittsburgh Office 365 User Group

As defined by WhatIs.com, “In personal or business computing, a user group is a set of people who have similar interests, goals, or concerns. The members have regular meetings where they can share their ideas.” Most user groups are based around discussing certain technologies such as a specific software, application, or corporation. Typically, these user groups […]

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What is a Veteran?
November 10, 2017

What is a Veteran?

The term “Veteran” means a person who served in the active military, naval, or air service, and who was discharged or released therefrom under conditions other than dishonorable. That doesn’t come anywhere close to explaining it does it? A veteran is a person that one point in their life chose to write a blank check payable […]

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November Employee Spotlight: Stephen Kaechele
November 8, 2017

November Employee Spotlight: Stephen Kaechele

Server infrastructure, virtualization, and colocation can all seem like pretty intimidating words if you’ve never heard them before. These are just a few types of IT services that we offer here at Sierra. We provide various managed services across the board, and we hire people like Stephen Kaechele to ensure that all our customer’s needs […]

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What is VAM Software and Do I Need it?
October 12, 2017

What is VAM Software and Do I Need it?

In a world where media can be seen on every street corner, in every city, worldwide, it poses the question: Am I utilizing the best option to store and manage my video assets? Whether you manage video content for a large array of security cameras or your law firm is acquiring large amounts of evidential […]

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August Employee Spotlight: David Thiry
August 7, 2017

August Employee Spotlight: David Thiry

Sierra Experts is proud of our software development team. We hire talented and driven developers, like this month’s featured employee, David Thiry.  David is one of our best software developers, and has been with the team at Sierra for more than three years. Before David joined the Sierra team, he attended Pittsburgh Technical College (formerly […]

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June Employee Spotlight: Kelsey Lucas
June 23, 2017

June Employee Spotlight: Kelsey Lucas

At Sierra Experts, we’re proud that our sales team works hard to find the best possible solutions to solve our customers’ problems and optimize their IT performance. This month in our employee spotlight, we’re featuring Kelsey Lucas, an Account Executive who always puts the customer first. To explain how Kelsey started in sales, we need […]

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January Employee Spotlight: Miles McLaughlin
January 17, 2017

January Employee Spotlight: Miles McLaughlin

In a company with complicated systems in place, sometimes a fresh perspective makes all the difference. At Sierra, we’re excited for the opportunity to help teach young professionals, and we learn a lot from their new perspective. In this month’s employee spotlight, we’re featuring one of our younger team members, Miles McLaughlin, Server and Network […]

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Two-Factor Authentication: What it is and Why it Matters
November 1, 2016

Two-Factor Authentication: What it is and Why it Matters

Two-factor isn’t new, and it definitely isn’t going away anytime soon. Two-factor authentication (2FA), also called multi-factor authentication, has seen a rise in adoption as cybercrime also increases. Social media platforms have even joined the party, like LinkedIn and Twitter. Anyone who’s used 2FA knows that it’s supposed to keep your data secure, but how […]

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Shadow IT
October 18, 2016

Shadow IT

In the age of the cloud, it’s become easy to find software to solve any problem. Further, it’s generally really easy to setup and begin using cloud applications without any help. Making this type of decision without discussing it with your company’s IT department can be a grave mistake, though. In the industry, this is […]

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6 Creative VoIP Uses, That You’ll Actually Use
October 18, 2016

6 Creative VoIP Uses, That You’ll Actually Use

Voice over Internet Protocol (VoIP) is changing the way businesses handle communication everywhere. Along with saving tons on your phone bill, VoIP gives you access to features unheard of with traditional phone lines. Businesses already using VoIP for communications are probably well-aware of the numerous practical benefits, but what about some of the more creative […]

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October Employee Spotlight: Michael Chernay
October 17, 2016

October Employee Spotlight: Michael Chernay

Sierra has been proud to be named one of the Best Places to Work in PA every year since inception. One of the biggest reasons that Sierra is a great place to work, is our outstanding team. We’ve been very lucky to have multi-talented team members like this month’s featured employee, Michael Chernay, Server and […]

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Security In-Depth: Passwords
October 12, 2016

Security In-Depth: Passwords

There is a lot of advice floating around the internet about picking passwords. A quick search will yield thousands of articles about the dangerous prominence of weak passwords. Most websites have password requirements before setting up an account. Generally, it’s become well known that it’s important to pick a strong password. There seems to be […]

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Maintenance Window Basics
October 4, 2016

Maintenance Window Basics

In information technology, everything revolves around uptime. Uptime is the percentage of time that systems run without interruption. High availability (HA, meaning all services are available), is essential for the majority of businesses’ core functions. This study by Emerson Network Power and Ponemon Institute suggests that the average cost of a single minute of data […]

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Prevent Malware: Proactive vs. Reactive
September 28, 2016

Prevent Malware: Proactive vs. Reactive

By now, everyone knows not to click suspect emails, and use passwords like ‘12345’ right? Actually, ‘12345’ is still the most commonly used password, followed directly by ‘password’. Malware prevention efforts seem to be lacking despite the risks, on a large scale. Training is only one, albeit important, part of malware prevention. Prevent Instead of […]

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The Dwindling Windows GUI
September 20, 2016

The Dwindling Windows GUI

For those systems administrators who love the familiarity of the Windows Graphical User Interface (GUI), we’re sorry. Folks have been predicting the end of the Windows GUI since 2011, but now it seems that Microsoft has taken the steps to make it happen, slowly. The Windows GUI has been around since 1985, which was at […]

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September Employee Spotlight: Noelle Snebold
September 13, 2016

September Employee Spotlight: Noelle Snebold

How does a company get brand recognition, produce sales materials that convert, and craft marketing assets that engage an audience? It definitely helps to have a great graphic designer on your team. At Sierra Experts, we’re lucky to have some of the best. This month in our employee spotlight, we’re featuring Noelle Snebold, Creative Designer […]

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Patch Automation
September 7, 2016

Patch Automation

It’s incredible to imagine how many security exploits are avoidable just by patching systems. According to Verizon’s 2016 Data Breach Investigations Report, 85% of successful exploits stem from the top 10 Common Vulnerabilities and Exposures (CVE’s) only. Those are known vulnerabilities with a patch readily available. Patch management is extremely important to avoid security breaches, […]

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August Employee Spotlight: Louis Kuntz
August 3, 2016

August Employee Spotlight: Louis Kuntz

There’s a special mix of skills that make up a successful inside sales representative. They must be driven, personable, and possess the logic and intellect to find the right solution to any problem quickly. In this month’s employee spotlight, one of Sierra’s most successful inside sales representatives, Louis Kuntz, is being featured. Louis notes that […]

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Penetration Testing – Know Your Network
July 29, 2016

Penetration Testing – Know Your Network

What are you doing to make sure that your network is secure? How do you know that it’s enough? New strains of malware are popping up constantly. The headlines are only getting worse, and organizations that exploit networks are cashing in.  Ransomware, malvertising, malware as a service – with all of the threats that are […]

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May Employee Spotlight: Gregory Crout
May 20, 2016

May Employee Spotlight: Gregory Crout

If you ask a business owner what the most important aspect of their business is, you might get a plethora of answers. At the root of any answer you get will be the most obvious and important part of business: customers. How you keep customers happy defines your business. In this month’s employee spotlight, we […]

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March Employee Spotlight: Chad Koehler
March 20, 2016

March Employee Spotlight: Chad Koehler

Business Development at Sierra w/o Wires combines a passion for new technology and a strong desire to help customers solve the tough problems. This month in our employee spotlight, we would like to feature someone who exemplifies those qualities, Chad Koehler, Sierra’s Business Development Manager. Chad grew up in sunny Florida, where he acquired his […]

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February Employee Spotlight: Chris Chappel
March 16, 2016

February Employee Spotlight: Chris Chappel

At Sierra, custom software development is one of our core services. Our software engineering team loves a challenge, so they’re usually handling complex projects. We’re proud of the team, and this month in our Employee Spotlight, we’d like to honor Chris Chappel, Senior Application Engineer at Sierra w/o Wires. Before he joined the Sierra team, […]

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5 Common Technology Issues for Small Business
February 25, 2016

5 Common Technology Issues for Small Business

Let’s face the facts – while technology provides a measurable benefit to business of all sizes, it can be difficult for small business to know how much to budget, and where to invest in technology. With great benefit comes great responsibility, as well. Technology related security has become as important as a business’ physical security. […]

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Pittsburgh – A City of Many Names Turns 200
January 26, 2016

Pittsburgh – A City of Many Names Turns 200

Pittsburgh’s history is as rich and diverse as the landscape surrounding it. Pittsburgh has been aptly nicknamed the City of Bridges and Three Rivers as a tribute to the terrain the city grew around. It’s also been called Iron City, and later Steel City, for the industry that made it a powerhouse. This year, as […]

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Knowing the Risks of Cyber Security
November 26, 2015

Knowing the Risks of Cyber Security

Cyber Security is always a treat waiting around the corner, and Sierra wants you to be aware of the risks your business could face. Educating the public about the threats that could be imposed should a cyber incident occur is a must. With the world being as connected as it is today, we need to […]

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A little History for the Holiday: Thanksgiving!
November 20, 2015

A little History for the Holiday: Thanksgiving!

Bet you don’t know who declared Thanksgiving to be celebrated on the fourth Thursday of every November. Hint: It’s the same person to serve as the first President of the United States… and no, it is not George Washington as many believe! The United States declared its independence in 1776, yet Washington did not take […]

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National Veterans Small Business Week
November 1, 2015

National Veterans Small Business Week

This week, November 2nd- 7th, is recognized for the second year as National Veterans Small Business Week. It is conducted by the U.S. Small Business Administration, where they host events across the country, to celebrate and support current and future veteran owned businesses. Small businesses are crucial to our nation’s economy. In the US, there […]

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Keep Calm and Maintenance On
October 16, 2015

Keep Calm and Maintenance On

Chances are your work environment will have scheduled maintenance done within. No need to panic, you can easily be prepared and keep your businesses valuable data safe and save yourself a lot of headaches. It is key to not only let everyone in the office know of the scheduled down time, but also you’re MSP […]

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3 Questions to Ask About Your Business Website
October 9, 2015

3 Questions to Ask About Your Business Website

In today’s technology driven world, every successful business has a website, but is their website successful? When it comes to a website there are three questions to ask yourself: Is my website appealing to my customers? Is my website’s data safe and secure? Is my website device agnostic? You can’t just slap your logo into […]

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July Employee Spotlight: Megan McGregor
July 26, 2015

July Employee Spotlight: Megan McGregor

Whether it be a website or logo, a t shirt or a pen, a table top sign or a banner, our Creative Services Lead, Megan McGregor, is the girl for the job. Megan has been Sierra’s in-house graphic designer for over 3 years now. She received her BFA in Graphic Design and a Minor in […]

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June Employee Spotlight: Andy Boggess
June 8, 2015

June Employee Spotlight: Andy Boggess

This month we put the spotlight on a member of our sales team, Andy Boggess. Andy has been working at Sierra for a little over 2 months and is our business Development Manager. He attended Gannon University and earned a Bachelor’s Degree of Science in Marketing. Andy’s interests inside of work consist of working closely […]

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Do You Know What Industries Sierra Serves?
June 3, 2015

Do You Know What Industries Sierra Serves?

Do you know what industries the Sierra companies serve? We can guarantee there are about 25 you never would image that are taking place in businesses all around you. Have you ever stayed at a hotel and connected to their Wi-Fi, or get an awesome new hairstyle? We were probably behind the scenes. Ever known […]

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May Employee Spotlight: Ryan Flynn
May 12, 2015

May Employee Spotlight: Ryan Flynn

This month we are putting the spotlight on our Director of Sales, Ryan Flynn. Ryan has been with Sierra for 2 years, but has been working in the IT industry for over 15 years. Before coming to Sierra, Ryan worked in programming and system management. He also ran a staff of 15 employees that oversaw 450+ servers. To […]

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April Employee Spotlight: Justin Marks
April 26, 2015

April Employee Spotlight: Justin Marks

Here at Sierra w/o Wires, we take pride in getting to know our employees, we’re like a family here! This month we wanted to put the spotlight on one team member, Justin Marks. Justin has been with the SWOW family for 2 months working as a Server Operations Engineer. Justin has an associate’s degree in […]

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Email Marketing: What and Why?
September 18, 2014

Email Marketing: What and Why?

Email marketing is sending an email to a group of potential or current customers that advertises service offerings, requests business, solicits sales or donations, or just offers a news update. Sending email campaigns can help to build loyalty, trust, and brand awareness. Some of the benefits of email marketing are: 1. It’s marketing with a […]

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Three Key Benefits of Remote IT Support
September 15, 2014

Three Key Benefits of Remote IT Support

Remote IT support allows a technician to diagnose a problem, troubleshoot possible solutions, and verify an implemented solution has resolved the issue, all via the internet through desktop sharing. Below we’ve outlined the three key benefits that having a remote IT support team will provide for your business. Three key benefits of remote IT support […]

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Security Update for Windows 8.1 & RT 8.1
April 28, 2014

Security Update for Windows 8.1 & RT 8.1

Since Microsoft wants to ensure that customers benefit from the best support and servicing experience and to coordinate and simplify servicing across both Windows Server 2012 wholesale mlb jerseys R2, Windows 8.1 RT and Windows 8.1, cheap nfl jerseys this cheap nba jerseys update will be considered a cheap nba jerseys new servicing/support baseline. What […]

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World Wide Web Easter Eggs
April 15, 2014

World Wide Web Easter Eggs

With Easter just passing can you think of a symbol that kids recognize during Easter? How about Easter Eggs? Easter Eggs aren’t just something children recognize or have fun with but programmers and developers have fun with them as well. Easter eggs however, have a different meaning to developers and programmers, they are unexpected hidden […]

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