Why Pittsburgh Businesses Are Switching to 3CX
In a fast-paced world, outdated phone systems slow you down. 3CX changes that with an all-in-one platform that’s secure, flexible, and built for growth. As your local MSP, Sierra Experts makes it effortless by handling everything from deployment to cybersecurity integration, so you can focus on what matters: your team and customers.
One flat annual license covers unlimited users. Say goodbye to per-extension fees and hello to predictable budgeting. Businesses save up to 50% compared to traditional providers.
HD video calls, live chat, mobile apps, and desktop integration keep your Pittsburgh team connected, whether they’re in the office, on the factory floor, or working remotely.
AI-powered analytics, call queuing, recordings, and wallboards help you delight customers and boost efficiency. Perfect for nonprofits scaling outreach or manufacturers streamlining support.
We understand Pittsburgh’s unique needs, from manufacturing compliance to startup tech. Get proactive monitoring and fast response from experts who invest in the community.
3CX isn't just a phone system; it's your complete unified communications hub. Here's what sets it apart:
Deploy on-premise, in the cloud, or hybrid while keeping full control of your data and avoiding third-party uploads.
Sierra Experts Advantage: We integrate with your existing Microsoft 365 or custom software for zero downtime.
Unlimited meetings, screen sharing, and web-based chat widgets for websites.
Sierra Experts Advantage: Custom setups for remote teams, plus 24/7 monitoring to keep connections crystal clear.
Sentiment analysis, call pattern insights, and automated reports to refine customer interactions.
Sierra Experts Advantage: Our team trains the AI on your Pittsburgh-specific workflows for actionable, local insights.
Work from anywhere with apps for iOS, Android, Windows, and Mac, along with CRM integrations.
Sierra Experts Advantage: Secure mobile deployment with endpoint management, backed by our cybersecurity expertise.
Queues, IVR, skills-based routing, and wallboards included free.
Sierra Experts Advantage: End-to-end optimization: We handle scaling as your business grows, from 25 to 250+ users.
We don't just sell 3CX; we make it work for you. As a certified partner, our proactive approach ensures your system runs smoothly and securely.
Free assessment of your current setup to design a custom 3CX solution.
Quick, hassle-free installation with data migration and user training.
24/7 monitoring, updates, and helpdesk support from our Pittsburgh team.
Regular audits, AI tuning, and upgrades to keep you ahead.
From tackling cyber threats in manufacturing to enabling virtual events for nonprofits, we've got the regional know-how to maximize your ROI.