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Two-Factor Authentication: What it is and Why it Matters
November 1, 2016

Two-Factor Authentication: What it is and Why it Matters

Two-factor isn’t new, and it definitely isn’t going away anytime soon. Two-factor authentication (2FA), also called multi-factor authentication, has seen a rise in adoption as cybercrime also increases. Social media platforms have even joined the party, like LinkedIn and Twitter. Anyone who’s used 2FA knows that it’s supposed to keep your data secure, but how […]

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Shadow IT
October 18, 2016

Shadow IT

In the age of the cloud, it’s become easy to find software to solve any problem. Further, it’s generally really easy to setup and begin using cloud applications without any help. Making this type of decision without discussing it with your company’s IT department can be a grave mistake, though. In the industry, this is […]

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6 Creative VoIP Uses, That You’ll Actually Use
October 18, 2016

6 Creative VoIP Uses, That You’ll Actually Use

Voice over Internet Protocol (VoIP) is changing the way businesses handle communication everywhere. Along with saving tons on your phone bill, VoIP gives you access to features unheard of with traditional phone lines. Businesses already using VoIP for communications are probably well-aware of the numerous practical benefits, but what about some of the more creative […]

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October Employee Spotlight: Michael Chernay
October 17, 2016

October Employee Spotlight: Michael Chernay

Sierra has been proud to be named one of the Best Places to Work in PA every year since inception. One of the biggest reasons that Sierra is a great place to work, is our outstanding team. We’ve been very lucky to have multi-talented team members like this month’s featured employee, Michael Chernay, Server and […]

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Security In-Depth: Passwords
October 12, 2016

Security In-Depth: Passwords

There is a lot of advice floating around the internet about picking passwords. A quick search will yield thousands of articles about the dangerous prominence of weak passwords. Most websites have password requirements before setting up an account. Generally, it’s become well known that it’s important to pick a strong password. There seems to be […]

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Maintenance Window Basics
October 4, 2016

Maintenance Window Basics

In information technology, everything revolves around uptime. Uptime is the percentage of time that systems run without interruption. High availability (HA, meaning all services are available), is essential for the majority of businesses’ core functions. This study by Emerson Network Power and Ponemon Institute suggests that the average cost of a single minute of data […]

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Prevent Malware: Proactive vs. Reactive
September 28, 2016

Prevent Malware: Proactive vs. Reactive

By now, everyone knows not to click suspect emails, and use passwords like ‘12345’ right? Actually, ‘12345’ is still the most commonly used password, followed directly by ‘password’. Malware prevention efforts seem to be lacking despite the risks, on a large scale. Training is only one, albeit important, part of malware prevention. Prevent Instead of […]

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The Dwindling Windows GUI
September 20, 2016

The Dwindling Windows GUI

For those systems administrators who love the familiarity of the Windows Graphical User Interface (GUI), we’re sorry. Folks have been predicting the end of the Windows GUI since 2011, but now it seems that Microsoft has taken the steps to make it happen, slowly. The Windows GUI has been around since 1985, which was at […]

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September Employee Spotlight: Noelle Snebold
September 13, 2016

September Employee Spotlight: Noelle Snebold

How does a company get brand recognition, produce sales materials that convert, and craft marketing assets that engage an audience? It definitely helps to have a great graphic designer on your team. At Sierra Experts, we’re lucky to have some of the best. This month in our employee spotlight, we’re featuring Noelle Snebold, Creative Designer […]

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Patch Automation
September 7, 2016

Patch Automation

It’s incredible to imagine how many security exploits are avoidable just by patching systems. According to Verizon’s 2016 Data Breach Investigations Report, 85% of successful exploits stem from the top 10 Common Vulnerabilities and Exposures (CVE’s) only. Those are known vulnerabilities with a patch readily available. Patch management is extremely important to avoid security breaches, […]

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August Employee Spotlight: Louis Kuntz
August 3, 2016

August Employee Spotlight: Louis Kuntz

There’s a special mix of skills that make up a successful inside sales representative. They must be driven, personable, and possess the logic and intellect to find the right solution to any problem quickly. In this month’s employee spotlight, one of Sierra’s most successful inside sales representatives, Louis Kuntz, is being featured. Louis notes that […]

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Penetration Testing – Know Your Network
July 29, 2016

Penetration Testing – Know Your Network

What are you doing to make sure that your network is secure? How do you know that it’s enough? New strains of malware are popping up constantly. The headlines are only getting worse, and organizations that exploit networks are cashing in.  Ransomware, malvertising, malware as a service – with all of the threats that are […]

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May Employee Spotlight: Gregory Crout
May 20, 2016

May Employee Spotlight: Gregory Crout

If you ask a business owner what the most important aspect of their business is, you might get a plethora of answers. At the root of any answer you get will be the most obvious and important part of business: customers. How you keep customers happy defines your business. In this month’s employee spotlight, we […]

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March Employee Spotlight: Chad Koehler
March 20, 2016

March Employee Spotlight: Chad Koehler

Business Development at Sierra w/o Wires combines a passion for new technology and a strong desire to help customers solve the tough problems. This month in our employee spotlight, we would like to feature someone who exemplifies those qualities, Chad Koehler, Sierra’s Business Development Manager. Chad grew up in sunny Florida, where he acquired his […]

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February Employee Spotlight: Chris Chappel
March 16, 2016

February Employee Spotlight: Chris Chappel

At Sierra, custom software development is one of our core services. Our software engineering team loves a challenge, so they’re usually handling complex projects. We’re proud of the team, and this month in our Employee Spotlight, we’d like to honor Chris Chappel, Senior Application Engineer at Sierra w/o Wires. Before he joined the Sierra team, […]

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5 Common Technology Issues for Small Business
February 25, 2016

5 Common Technology Issues for Small Business

Let’s face the facts – while technology provides a measurable benefit to business of all sizes, it can be difficult for small business to know how much to budget, and where to invest in technology. With great benefit comes great responsibility, as well. Technology related security has become as important as a business’ physical security. […]

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Pittsburgh – A City of Many Names Turns 200
January 26, 2016

Pittsburgh – A City of Many Names Turns 200

Pittsburgh’s history is as rich and diverse as the landscape surrounding it. Pittsburgh has been aptly nicknamed the City of Bridges and Three Rivers as a tribute to the terrain the city grew around. It’s also been called Iron City, and later Steel City, for the industry that made it a powerhouse. This year, as […]

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