Hardware & Software

Our experienced engineers will ensure we find the perfect solution for you and your business.

A web-based software solution to simplify your workflow.

Sierra Incident Manager

Sierra Incident Manager (SIM) is a web-based software application that allows any organization to easily and securely track projects, customers, assets, and information with built in workflow automation to improve customer service while reducing support costs.

What is Sierra Incident Manager (SIM)?

Sierra Incident Manager (SIM) is a web-based application that allows any organization to easily and securely track projects, customers, assets, and information with built in workflow automation to improve customer service while reducing support costs.

Who Can Benefit from SIM?

Sierra Incident Manager can increase productivity in IT teams, HR, retail, enterprises, and more. SIM was designed for any business that requires any or all of the following:

• Internal knowledge archives

• Time and materials billing

• Accounting and purchasing functions

• Scheduled work order/incident/trouble tickets

• Customer or internal facing reporting

Check out our FAQ page for additional
information on our hardware and software.

If your question isn’t listed there, feel free to email or call us at 412-722-0707

At Sierra, we offer some of the most aggressive pricing of any reseller in the IT industry.

Hardware

Sierra offers a large selection of hardware and software. We also offer many items that are not listed here. If you’re interested in items that aren’t listed, please contact us.