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Sierra Experts is an IT managed service and support provider headquartered in Pittsburgh, PA. Sierra specializes in remote monitoring and management of computing systems, cloud/virtual systems hosting, VoIP/SIP PBX trunks and solutions, physical server hosting, website and software development and hardware and software reselling.
Sierra is a veteran owned company, and proud to be local, meaning we do not outsource our MSP services. Everything we do is handled internally, enabling effective communication and personalized IT service and support, through a team you can trust.
The full time staff of experts at Sierra currently provide service to customers in 32 states and 3 countries. We operate our own data center facilities, including a flagship 4,500 square foot facility.
Sierra prides itself on delivering our services in a no-nonsense, practical way by continuously improving customer satisfaction, retention, and growth.
How can we help you?
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Sierra Products and Services
Decrease downtime and increase budgeting predictability with cost-effective remote systems management solutions. We offer monitoring, backup and disaster recovery solutions, networking services, various levels of hosted/cloud infrastructure, email solutions, and virtualization.
Development and Design
Sierra offers top-tier custom software and website development. Services include website development, hosting, and management/updating, along with custom software development and upgrading across a wide variety of platforms.
Hardware and Software
Sierra offers some of the most aggressive pricing of any reseller in the IT industry. We offer our own custom software on a software-as-a-service basis, along with a large selection of hardware and software through our trusted partners.
our customers say
Our organization, PA Connecting Communities (PACC) is a 501(c)3 non-profit servicing the physically and intellectually disabled community in the tri-county region since 2004. Due to expansion, it became quite clear that PA Connecting Communities’ business model required change from a “paper” organization to a “paperless” organization. As a result, we…
- PA Connecting Communities -
For the last five years Sierra w/o Wires and its staff have functioned as complete IT support to our advertising agency, Yellow Submarine Marketing Communications, Inc. Their work has included initial server set-up, maintenance, and support. In addition, Sierra w/o Wires, is retained as a valuable support arm of our…
- Bob Downing, Yellow Submarine Marketing -
Sierra has been a pleasure to deal with for the past decade. Bruce and his team are very professional and take a personal interest in my account. I highly recommend building a relationship with the Sierra team. Robert Magaletta ShadowTrack Technologies, Inc.
- Robert Magaletta, ShadowTrack Technologies, Inc. -
Since 2008, Black Box has partnered with Sierra to support an integral part of our customer-facing IT infrastructure. The Sierra staff’s responsiveness, technical expertise and professionalism has been top-notch. And over the years, the Sierra folks have always been helpful, efficient and genuinely a pleasure to work with. John Bonessi,…
- John Bonessi, Black Box Corp. -
Before working with Sierra, Technical Solutions Inc. had managed services through another company, and our operations were supported by one person. Getting support wasn’t easy, as the service was slow and unresponsive. In fact, our server went down, and upon contacting our managed services provider, we found out that our…
- Jeff Mauser, Technical Solutions Inc. -
Before working with Sierra, USG Insurance Services’ VoIP provider left a lot to be desired as far as being an effective workable solution for us. The provider’s system had many roadblocks and held USG back with these roadblocks. The cost savings was the main reason I found myself initially interested…
- Gregg Gualtieri, USG Insurance Services, Inc. -