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November 9, 2021

Sales Administrative Assistant

Sierra Experts

Sierra Experts is seeking a technical, driven individual to join our expanding Sales team for the position of Sales Administrative Assistant. This position must work with all clients to ensure satisfaction and cross-selling opportunities. As well as help to organize and prepare all sales material.  

At Sierra Experts, we do IT differently. We are a Managed Service Provider of Remote Systems Management, Remote Monitoring, Data Center Hosting, Telephony, Application Development Services, and Digital Marketing Services. This full-time position offers great benefits, excellent culture, and a team that values professional growth and development. 

Candidates who will have the most success in this role have a baseline technical background and are looking to expand their skills into a sales or project management-based position that offers financial and professional growth. 

Responsibilities: 

  • Responding promptly to client inquiries. 
  • Work with active clients to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands. 
  • Communicate with clients ensuring satisfaction. 
  • Receive requests for service and product details from clients and provide timely responses. 
  • Effectively communicate features and benefits of solutions and expectations throughout the lifecycle of the account. 
  • Maintain in-depth product knowledge of the service offerings of the company. 
  • Achieve and maintain a positive rapport with clients and work to give them the best possible service. 
  • Documentation of activities and opportunities – Use of Internal Database, Micrsoft Office, Microsoft Excel, etc 
  • Establishing and maintaining productive relationships with other employees, clients, and vendors. 
  • Attend weekly sales meetings communicating any aspects not communicated through other channels 

Knowledge, Skills, and Experience Requirements: 

  • Technical background/knowledge is required. IT related activities or technical skillset is required and Familiarity with IT related equipment is required. 
  • Demonstrated level of success in building relationships or customer service. 
  • Strong organizational, presentation, and client service skills. 
  • Interpersonal skills: such as telephony skills, communication skills, active listening, and client-care. 
  • Skilled in preparing written communications and materials.  
  • The familiarity of Microsoft Office, Microsoft Excel, etc  
  • Ability to multi-task and adapt to changes quickly. 

Compensation and Benefits: 

  • Hybrid Working Model  
  • Competitive salary based on experience and qualifications 
  • Health, Vision and Dental Benefits
  • 401k w/ company match
  • PTO, paid holidays
  • Excellent opportunity for advancement 

 

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